Efficiently onboarding your club members is crucial for a seamless transition to PLAI. This guide provides a step-by-step process to bulk import your members, ensuring they are set up and ready to engage with your club’s activities.
📥 Step 1: Download the Bulk Member Import Template
Begin by downloading the official PLAI Bulk Member Import Template. This template is structured to ensure compatibility with the PLAI system.
👉 Download the Bulk Member Import Template
🧾 Step 2: Populate the Template with Member Information
Using the downloaded template, fill in the necessary details for each member. Ensure that all required fields are completed accurately to prevent import errors.
Top Tips for a Successful Import:
- Date of Birth (DOB) – Ensure DOB entries are formatted as YYYY-MM-DD. Avoid slashes or alternate formats.
- Parent and Child Accounts – Use the same email address for both parents and their associated children. Use Column J to register the account type as “parent” or “children” accordingly.
- Unique Member Accounts – If uploading a player or member without associated children, use a unique email address and set the account type to “member”.
- Collecting Information – Use Google Forms to gather player details before populating the template. This reduces the chance of errors and speeds up the data entry process.
- File Review – Once populated, send your import file to support@plaisport.com for a quick review and confirmation that it's ready for import.
📤 Step 3: Import Your File to PLAI
When your file is complete, you have two options for uploading it to PLAI:
Self-Upload via the PLAI App
- Visit login.plaisport.com
- Navigate to the Members tab
- Click Import and upload your CSV file
Support-Assisted Import
- Send your completed import file to support@plaisport.com if you need assistance or would like a pre-import review.
✅ Step 4: Confirm Member Import and Access
After the import is processed:
- Members will receive an email with their login credentials.
- They should follow the instructions to log in and set up their profiles.
- Encourage members to download the PLAI app and familiarize themselves with its features.
By following these steps, you'll ensure a smooth and efficient onboarding experience for your club members on PLAI.