Customer Story

How PLAI simplifies operations for Legacy Lab Football Academy

Discover how Legacy Lab Football Academy has transformed its operations with PLAI Sport!

Written by
Rachel Dugdale
Published on
May 6, 2025

Running a football academy is more than just coaching—it requires constant management of player availability, payments, and communication with parents and staff. For Legacy Lab Football Academy, switching to PLAI Sport has completely transformed how they operate, making everything easier and more efficient.

With PLAI Sport, the academy has centralised all their administrative tasks into one simple platform, allowing the coaches and staff to focus on what really matters—developing young football players.

Simplifying Payments

For Myles Weston, Senior Director at Legacy Lab, managing payments used to be one of the biggest challenges. Chasing fees, dealing with paperwork, and worrying about late payments were all part of the struggle. However, with PLAI Sport, payments are now seamless and efficient.

“You can't run a football academy without receiving your fees on time, and PLAI made it so simple for us to receive our fees so we can focus on developing our players.”

Now, Legacy Lab no longer has to chase down outstanding payments. PLAI Sport automates the process, ensuring that everything is collected on time, so the team can dedicate more energy to coaching and player development.

Managing Player Availability

Tracking player availability used to involve numerous calls, messages, and spreadsheets. But with PLAI, Myles Weston can instantly access the availability of players with a simple click.

“It's really easy for parents to give the availability of their child, and as a coach, I can access that availability with just a click of a button.”

This quick and easy method of tracking availability ensures coaches can efficiently plan training sessions and matches, saving time and reducing the chances of confusion.

Centralised Communication

Communication within an academy can quickly become overwhelming, especially when coaches are managing multiple WhatsApp groups for different age groups or teams. Chris Dixon, Senior Director at Legacy Lab, found that PLAI's centralised communication hub completely changed the way the academy interacts with players and parents.

“As most of you know, when you're a football coach, you find yourself in numerous WhatsApp conversations—you talk to one person, then another, then another. But with PLAI, it's all under one hub and communication is real easy.”

With PLAI, all club communications—whether it’s match updates, training schedules, or announcements—are handled in one place, ensuring no one misses important information.

Support You Can Rely On

What really sets PLAI apart for Legacy Lab is the ongoing support they receive from the PLAI team. Chris Dixon highlighted the reliability and responsiveness that makes PLAI more than just a platform—it’s a true partner for the academy.

“If there's anyone we're going to go to to support our academy, it had to be PLAI. I love the way they're so supportive, and anytime we need them, they're on the app and on the phone. You need to get this app now.”

The PLAI team is always ready to offer help, ensuring that Legacy Lab Football Academy can continue running smoothly without any hitches.

The Future of Academy Management

By embracing PLAI Sport, Legacy Lab Football Academy has revolutionised its day-to-day operations. With seamless payments, simplified communication, and streamlined player management, coaches can now focus entirely on what they do best—developing the next generation of football talent.

For any academy looking to modernise and improve efficiency, PLAI Sport is the ultimate solution.

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